At wildpetal, we understand that circumstances can change, and you may need to cancel an order. We're here to make that process as smooth and straightforward as possible. Below is everything you need to know about our cancellation policy and the steps involved by Corecut Private Limited.

Cancellation Timeframe

You have a window of [48] hours from the moment you place your order to cancel it. Once this period elapses, the order enters our processing system, and cancellations may no longer be possible. It’s important to cancel your order within this time to avoid any inconvenience.

How to Cancel Your Order

Canceling your order at wildpetal is hassle-free. Simply log in to your account, head to the order history section, locate the specific order you wish to cancel, and click on the 'Cancel' button. As long as your request is within the [48-hour] window, your cancellation will be processed successfully, and no further steps are needed from your end.

Refunds for Canceled Orders

If your cancellation is processed within the allowed period, we'll immediately begin the refund process. The time it takes for the refund to appear in your account may differ depending on your chosen payment method. Typically, refunds are issued back to the original payment source. We strive to make this process as quick as possible, but banking processes may lead to varying times.

Non-Cancellable Items

Certain products may not be eligible for cancellation or refund due to their nature. These items will be clearly identified in their respective product descriptions. Please ensure you review this information before making your purchase.

Order Modifications

If you need to make changes to an order after placing it, please note that we do not offer the option to modify orders. In such cases, we recommend canceling the existing order within the allowed timeframe and placing a new one with the updated details.

Wildpetal aims to provide you with a smooth and transparent shopping experience. If you have any questions regarding cancellations, refunds, or any other concerns, feel free to reach out to our customer support team for assistance. We're here to help!