RETURNS AND REFUNDS
Corecut Private Limited, We want you to be completely satisfied with your purchase from wildpetal, so we offer a straightforward return policy to make sure everything goes smoothly if something isn’t quite right. Here’s how our return and refund process works:
Starting a Return
If you need to return an item, you have 48 hours from the time you receive it to make your request. To be eligible, the item must be in its original condition—unused, undamaged, and with all tags, packaging, and invoices intact. Keeping everything in its original state helps us process your return efficiently.
Simple Return Process
Returning an item is easy. Just send us an email at corecutpvtltd@gmail.com within 48 hours of receiving your item, or use your account to start the return process. We’ll guide you through the next steps to ensure everything goes smoothly.
Refunds
We want to make sure you’re happy with your purchase. If you’re not satisfied, here’s what you can expect:
Refund Processing: Once we receive and check your returned item, we’ll process your refund within 5 to 7 business days. The refund will be issued to the original payment method you used.
Quality Checks: Refunds are given only if the item meets our quality standards. If the item shows signs of damage or use, we may not be able to process the refund. Our team will inspect the item to ensure it meets our criteria.
Additional Information
We understand that sometimes returns are necessary, and we’re here to help make the process as smooth as possible. If you have any questions or need assistance at any point, don’t hesitate to contact our customer support team. We’re dedicated to resolving any issues and ensuring you have a positive experience with us.